Coordinated Entry

Coordinated entry is an important process through which people experiencing homelessness can access the crisis response system in a streamlined way.

The First Step

Contact any of the Access Points below and ask for a Coordinated Entry Assessment.

After the assessment, you will be entered into a “Prioritization Pool”. View Acces Points


What to Expect

Housing referrals will be given to the most vulnerable first.

This means that the amount of time that individuals wait for a referral varies from person to person.


Keep in Touch

It is important to answer phone calls and stay in touch with Access Points while waiting for a housing referral.

Checking in regularly is highly recommended during this process.

Select an organization below to view contact information and receive a Coordinated Entry Assessment.

If you know of any updates or additions that need to be made to this list please contact Mac Lyons, Coordinated Entry Manager: mlyons@aceh.org

99Plus1, Inc.
Name Address Population Served
Brian (907) 538-6372 All
Cesar (907) 891-3047 All
Alaska Behavioral Health
Name Address Population Served
Alaska Behavioral Health 1432 Ingra Street
Anchorage, AK 99501
Anchorage Coalition to End Homelessness
Name Phone Population Served
Meka (907) 312-8651 All
Ryan (907) 312-9478 All
Beans Cafe
Name Phone Population Served
Cordero (907) 306-8693 Adult
Charity N/A Adult
Bobby (907) 717-9848 Adult
Catholic Social Services
Name Phone Population Served
Theresa (907) 717-5834 All
Tutu (907) 764-3187 All
Roberta (907) 782-5455 All
Choosing Our Roots
Name Phone Population Served
Kathryn (907) 764-6233 Transitional Age Youth (18-24)
Covenant House of Alaska
Name Phone Population Served
Emily (907) 917-9467 Transitional Age Youth (18-24)
Rita (907) 351-6774 Transitional Age Youth (18-24)
Heather (907) 317-4712 Transitional Age Youth (18-24)
Eileen (907) 341-7061 Transitional Age Youth (18-24)
Tiffanie (907) 272-1255 Transitional Age Youth (18-24)
Josie (907) 351-8153 Adult
Donovan (907) 351-6774 Transitional Age Youth (18-24)
Uriah (907) 331-7340 Transitional Age Youth (18-24)
Heather (907) 223-9762 Transitional Age Youth (18-24)
Megan (907) 272-1255 Transitional Age Youth (18-24)
Brandon (907) 272-1255 Transitional Age Youth (18-24)
PATH Program at CHOICES, Inc
Name Phone Population Served
Rexford (907) 201-0825 All
Lyndon (907) 201-2501 All
Neil (907) 201-9308 All
Lauren (907) 202-1999 All
Ruby (907) 744-2697 All
Name Phone Population Served
Kulei (907) 644-8525 All
Salvation Army McKinnell House
Name Phone Population Served
Heather (907) 375-3544 All
Volunteers of America
Name Phone Population Served
Michael (907) 419-7241 Transitional Age Youth (18-24)
Miyuki (907) 444-9338 Transitional Age Youth (18-24)

How Coordinated Entry Works

Those in need of services contact an Access Point to complete an assessment. This assessment provides information on the household’s vulnerability and length of time experiencing homelessness. After completing the assessment, the household is placed in a pool of households eligible to receive a referral to various housing programs.

Once a housing program has an opening, the Coordinated Entry System will provide the agency with a referral from the pool of those assessed, based on the program’s eligibility criteria and the household’s vulnerability.

Once referred, the housing program must work with the household to document eligibility prior to providing housing. A referral from Coordinated Entry into any housing program is never a guarantee of housing until the household is officially accepted into the program.

This process means that households do not need to go to multiple housing providers and get on multiple waitlists. Instead, a household can go to one spot and complete one assessment to be eligible for multiple programs.

Coordinated Entry Clarifications

Coordinated Entry prioritizes referrals based on need and vulnerability instead of functioning on a first-come-first-serve basis, while also accounting for the various eligibility criteria of participating housing programs. Coordinated Entry is not a “waitlist.”

This means that a household new to Coordinated Entry may receive a referral into housing more quickly than a household that has been in Coordinated Entry longer. This also means that if a household with higher vulnerability does not meet the eligibility criteria for the program with a current opening, a household with lower vulnerability will receive the referral into the program.

Do all Agencies Receive Referrals from Coordinated Entry?

Not all housing agencies in the community receive referrals directly through Coordinated Entry. Find providers that receive referrals from the Coordinated Entry Access Point list above.

Who Qualifies to be Served by Coordinated Entry?

Any individuals or families who are currently staying in a shelter, camping, or living in a place that does not meet regular standards of housing (ex. A car; a condemned house; a house without heat or electricity, etc.) are eligible to receive services through Coordinated Entry.

Further, those individuals or families who are living in a Transitional Housing program or who are staying in a hotel that is paid for by a charity or organization in town (including the Department of Corrections) are eligible for Coordinated Entry. Those who are actively fleeing a domestic violence situation and are unable to sustain housing are also eligible for services.

Those who are in an institution (hospital, jail, treatment, etc.) and were in one of the situations described above prior to entering the institution are eligible for Coordinated Entry if they have been living in the institution for less than 90 days.

Questions or Comments?

Contact Mac Lyons, Coordinated Entry Manager at: mlyons@aceh.org

Get in Touch. Stay Informed.

If you would like more information about ACEH, the Anchorage Homeless Prevention and Response System, or homelessness in general, please feel free to reach out to us.

P.O. Box 243041
Anchorage, AK 99524