Pilot Built for Zero Dashboard

ACEH believes that it is possible to solve homelessness, and that solutions should be grounded in accurate information about the individuals that are being served. As part of an international partnership with Community Solutions and the Institute for Healthcare Improvement, Anchorage is participating in the Built for Zero movement.

The first phase of this work focused on data and achieving national standards for a Quality By-Name List (BNL). A by-name list allows us to know everyone in our community experiencing homelessness year-round. The BNL allows us to track inflow into homelessness, outflow into housing and other mission critical data points year-round. This is a significant improvement from using the historic Point-in-Time (PIT) Count, a one time a year, data point to track those experiencing homelessness. Though Anchorage will still complete the PIT yearly as a checks and balances, using the Built for Zero methodology provides us with clearer picture of the system as a whole with monthly, by-name data.

Anchorage met national standards for a BNL in November of 2020 and will soon be launching a pilot dashboard to share the monthly information. Please check back in the early summer of 2021 for this exciting new feature. More information about the national Built For Zero initiative can be found here.

What is the Alaska Homeless Management Information System?


The Alaska Homeless Management Information System (AKHMIS) is the central data base for homeless services in Alaska. AKHMIS collect client, program and system level data. Aggregated, anonymous data from AKHMIS is used to generate reports for federal, state and local funders. Client level data is used to help connect individuals experiencing homelessness to the best resources to meet their needs. The effective implementation of AKHMIS benefits homeless and near homeless persons, homeless service providers, agency heads, public policy makers and the community as a whole as data can be used for both individual and system-wide process improvement.

AKHMIS adopted the use of Bowman System’s ServicePoint (SP) as its platform for a coordinated community-wide HMIS. SP is a secure web-based application, which can be accessed through encrypted Internet connections from program offices. SP is the most widely used HMIS application in the country.


AKHMIS services in Alaska are managed by the Institute for Community Alliances (ICA). The CoCs designate ICA to administer HMIS operations on their behalf, and to provide HMIS technical administrative functions at the direction of the Continua through the CoC governing bodies and achievements outlined in the contractual agreement. ICA is responsible for managing and administering HMIS operations and activities, as designated by the CoCs.

Although AKHMIS was initiated to meet the United States Department of Housing and Urban Development’s (HUD) data collection requirements, AKHMIS is continuously evolving to better meet the needs of the community. In 2020, a strategic plan was launched to improve the system.


More information coming soon



*Includes links to AK-HMIS Policies & Procedures, Privacy Policy, Statewide Release of Information (ROI), Consumer Notice, List of Participating Agencies