Coordinated Entry is a triage process intended to quickly connect individuals experiencing or at risk of homelessness to necessary resources. Coordinated Entry is a federally mandated program which takes into consideration that communities rarely have enough resources in the community for all in need. Its aim is threefold: to prioritize the most vulnerable for the limited services that exist; streamline the experience for both those requesting assistance and service providers; provide data, allowing for informed decisions regarding the structure of current services as well as the need for new services.

Coordinated Entry Access Points

Anchorage Coalition to End Homelessness
Mac | 907 310 6734 (By appointment only)

Anchorage Loussac Public Library – TAY* and Families Only
Rebecca | 907 343 2911 (By appointment only)
Ziona | 907 885 9508 (Available Tuesday-Saturday 4-6PM)

Bean’s Café
Navigation Hub at Sullivan |1600 Gambell St, Anchorage, AK 99501
(Walk-in Only, Monday-Friday 8:30AM-3:00 PM, Tuesday opens at 10:00)

Brother Francis Shelter
907 277 1731 (By appointment, call Monday-Friday, 9-5 ask for Coordinated Entry)

Choosing Our Roots (COR) – TAY*
Kat | 907 764 6233 (Available Saturday 1-3:30PM)

Covenant House Alaska – TAY*
907-272-1255 (By appointment. Please ask for Housing Department when you call.)

Sean | 907 538 2649 (Available Saturday 10AM-4PM and by appointment)
Jerry | 907 538 6332 (Available by appointment)

* Transitional Ages Youth (18-24)

For those at risk of experiencing homelessness Please contact 2-1-1


The Coordinated Entry System is not a guarantee of services, nor is it a guarantee of services within a specific time. Coordinated Entry on its own does not provide any new housing services, rather it reorganizes the use of already existing services within the community. In Anchorage the demand for services continues to be greater than services available. This means that not everyone who is engaged in the Coordinated Entry process will receive a referral into further supports. De-identified information gathered through the Coordinated Entry is used, however, to advocate for more supports and services in the community; this means that all information gathered through the process is valuable to the greater community goal of making homelessness rare, brief, and one-time.

Coordinated Entry is not a “waitlist.” Coordinated Entry does not function on a first-come-first serve basis. Coordinated Entry prioritizes referrals based on need and vulnerability, while also accounting for the various eligibility criteria of participating housing programs. This means that a household new to Coordinated Entry may receive a referral into housing more quickly than a household who has been in Coordinated Entry longer. This also means that if a household with higher vulnerability does not meet the eligibility criteria for the program with a current opening, a household with lower vulnerability will receive the referral into the program.

In Anchorage, Coordinated Entry currently acts as the referral point to various housing programs. Those in need of services contact an Access Point to complete an assessment*. The household will receive the same assessment regardless of with which Access Point they engage. This assessment provides information on the household’s vulnerability and length of time experiencing homelessness. After completing the assessment, the household is placed in pool of households eligible to receive a referral into various housing programs. Once a housing program has an opening, the Coordinated Entry System will provide the agency with a referral from the pool of those assessed, based off the program’s eligibility criteria and the household’s vulnerability. Coordinated Entry will always provide a referral to the most vulnerable household who also appears to meet the eligibility of the specific program.

Once referred, the housing program must work with the household to document eligibility prior to providing housing. Though Coordinated Entry strives to always provide referrals to those who will qualify for the program, there are times when a household is referred to a program for which they do not qualify. As such, a referral from Coordinated Entry into any housing program is never a guarantee of housing until the household is officially accepted into the program.

This process assists both clients and housing providers in a variety of ways. Firstly, this process means that households do not need to go to multiple housing providers and get on multiple waitlists (or be told multiple times that they do not qualify for services). Instead, a household can go to one spot, complete one assessment to be eligible for multiple programs; the programs then reach out to the household to let them know when a referral is available. Similarly, when a housing provider has limited availability, there is no longer a need to review numerous applications. Instead, the provider needs only to spend time and resources on one application per vacancy.

Not all housing agencies in the community receive referrals directly through Coordinated Entry. Further, some agencies have certain programs receiving referrals through Coordinated Entry but continue to run additional programs that have separate waitlists. The programs listed below receive referrals directly through Coordinated Entry. To be housed by one of the programs listed below, one must be assessed and referred through the Coordinated Entry process. All other programs in Anchorage must be contacted directly for their eligibility criteria, application information, and waitlist procedures.

AWAIC – Moving Forward Program
AWAIC-Reclaiming Hope Program
Alaska Housing Initiatives – Coming Home Project
Catholic Social Services – Special Needs Housing Grant
Catholic Social Services – Path to Independence
Catholic Social Services – ESG Rapid Re-Housing
Catholic Social Services – Singles Rapid Re-Housing
Collaborative Project – Family Community Housing Project
Covenant House Alaska – Rights of Passage
Covenant House – YHDP Rapid Re-Housing
NeighborWorks Alaska – RISE Program
NeighborWorks Alaska – Sponsor Based Rental Assistance (SRA)
RurAL CAP – 325
RurAL CAP – Karluk Manor
VOA – YHDP Permanent Supportive Housing

At present, the Anchorage Coordinated Entry System is built out to serve individuals and families in specific points in their housing crisis. Any individuals or families who are currently staying in a shelter, camping, or living in a place that does not meet regular standards of housing (ex. A car; a condemned house; a house without heat or electricity etc.) are eligible to receive services through Coordinated Entry. Further, those individuals or families who are living in a Transitional Housing program or who are staying in hotel that is paid for by a charity or organization in town (including the Department of Corrections) are eligible for Coordinated Entry. Those who are actively fleeing a domestic violence situation and are unable to sustain housing are also eligible for services.

Those who are in an institution (hospital, jail, treatment etc.) and were in one of the situations described above prior to entering the institution are eligible for Coordinated Entry for if they have been living in the institution for less than 90 days.

To receive services through Coordinated Entry, one must connect with an established Access Point. Please see the Access Point chart below for information.